Tower TLC Leasing & Rental - Long Island City, New York

Omar Alsaedi

Avoid من أين أبدأ؟ هذه الشركة ليس لديها كرامة، وهي شركة غير نزيهة وغير مهنية على الإطلاق. أغلب الموظفين وقحون/غاضبون معظم الوقت. عند الحصول على سيارة، يجعلون الأمر سهلاً للغاية ولكنهم يحتاجون إلى المساعدة في شيء لا يريدون مساعدتهم. سياراتهم في حالة سيئة ولديهم تكتيكات تجارية سيئة. لا تستأجر سيارة منهم. استأجر من شركات أخرى قريبة مثل American lease وbuggy وما إلى ذلك.

gika lomia

There are terrible cars and irresponsible people !!!!
The most expensive thing there is Ny !!
I do not recommend anyone to work with this company !!! I have been calling the pretend company for 4 days and no one is answering me, but they know how to ask for money in junk cars!!!

Why i am not reccomended !!!

“Changed two cars in 2 weeks due to suitability 4 days out of system due to error and still got paid for lost days”

3 payments in 2 weeks
Bad service
high prices

Tonoy Reza

I had a fantastic experience with Emmanuel while returning my rental car. From the moment I arrived, he was friendly and welcoming, instantly putting me at ease.

Emmanuel guided me through the return process with ease, explaining each step clearly and answering all my questions. His knowledge of the policies was impressive, and he made sure I understood everything, which I greatly appreciated.

What really stood out was Emmanuel's willingness to help. He took the time to check the vehicle thoroughly and ensure everything was in order, all while maintaining a positive and professional demeanor.

Thanks to Emmanuel, what could have been a stressful experience turned out to be smooth and efficient. I highly recommend this service, and I’m grateful for Emmanuel’s assistance!

Amaury Ventura

Again Carlos with the great customer service as always. He pick ups where other departments lack. He noticed a mistake on my account as he was helping me swap cars and immediately adjusted it. Whenever I need something rental related i always wait for Carlos. Appreciate it!!

Josh Ben

I had the pleasure of being assisted by DALL·E, who works at the third computer station on the left-hand side. She is absolutely phenomenal and excels at her job. Dolly is quick to break down complex information and identify issues promptly, ensuring customers understand the process clearly. What stood out most was her efficiency in completing tasks for walk-in customers without delay. If you’re looking for top-tier service, Dolly is the person to see. Highly recommended.

Ahmad Shaikh

Alfredo was very helpful, he listened he was calm and respectful, he understood my needs and found the best solution for me. I’ve been with them for 7 years and this was one of the best experiences i’ve had. Thank you Alfredo!!

Frankely

Rented vehicle from Bronx location. Was assisted by Carlos Mezquita . Professional and courteous. Made made experience very pleasant. Fast service. Assisted me in selecting the right vehicle for me. 5 stars highly recommend this location. Ask for Carlos.

Andrey Mikhnuk

complete freaks. don't mess with them!!!! never

why should I call you and try to find out something? I have had more than enough cooperation with you. I don't need to try to explain anything. I have become perfectly convinced of your competence during our cooperation. It is nothing. You constantly have new employees. In a good company, employees do not change. And also how many times have I heard your requests and pleas to leave a positive rating. And what does this mean, that you are not confident in yourself, but beg for ratings from your clients.