Budget Autonoleggio - Olbia Aeroporto - Olbia, SS

Karen Marshall

Quoted EUR850 charged EUR2500 to my credit card with no invoice (the link to the invoice in their emails didn't work) and no response via their website. I felt completely scammed-beware. Thanks to the owner for responding to my review. I have sent countless emails to two of the customer service email addresses without ever receiving a reply. My friend in Italy also called the helpdesk number - no one ever picks up. My Budget reservation number was Budget reservation #41893718NZ6 at OLB Pick up:
Fri Jul 12, 2024 at 12:00 PM
Drop off:
Thu Jul 25, 2024 at 01:00 PM
Let me know how I can DM you please so we can sort this out?

Francesco Fiori

Prenoto un auto, volo che atterra alle 23:15. Ritardo di 1 ora del volo - risposta “eh mi spiace non possiamo aspettarla, se vuole le annullo io la prenotazione “.
Interessante come gestione di un cliente, il sindacato ne sarà fiero !!!

Vincenzo Canciello

Esperienza pessima, personale per niente disponile e superficiale, termini del noleggio completamente incoerenti con i termini delle prenotazioni online. Alla richiesta di chiarimenti il personale sembrava quasi infastidito, carte di debito che girano anche su bancomat rifiutate (in completo disaccordo con ciò che c’era scritto sulla prenotazione), non ci torneremo più, pessimi!

Ren

My partner and I booked a car we were meant to pick up at night. Our connecting flight was late, so we missed our flight and have been trying to call their desk at least 10 times each since yesterday (within their working hours) without any response. Very disappointing.

S C

One star because I can't give less.

Rent a car in September. During checkout everything went smooth, no problems with the car or fuel.
Over 4 months later, there's a charge in my credit card of 50€ with no explanation whatsoever.
IT seems that the automatic reply asks us to contact "via social media" Very professional indeed.

If you want to avoid this, don't rent with them. Take in consideration all of the bad comments because if this happened to so many, it can happen to you too.

Mathis GERARD

Hello,

I wouldn't recommend this lcoation company at all. Our rental was no longer available once we arrived, they asked us to rent another car for a higher price and the invoice did not correspond to the amount indicated on my rental paper. I have a complaint with this company.

Maksymilian Surowka

Rented a car and the tire blew out, no spare tire in the trunk. And they charged me $1000 USD for a replacement, no response from budget corporate. Stay away

Camille Medina

Very disappointed with the whole experience. When I gave back the car, I was told all was fine and in order. The following week, I am being debited €121 extra with no explanations: after enquiring I am being told there are fees for late arrival (flight 3 hours delayed not my fault) + fuel tank was not done. Excuse me? I refilled at the exact same level and the guy told me it was fine. Now they are asking for the fuel receipt. A month later do you think I have kept it? This is so unprofessional and unpleasant dealing with such companies. I am really not impressed. This is how they make their profit? Charging customers not on the spot to avoid confrontation and then ask for proof of payment they obviously no longer have? You deserve a 0 rating for being so dishonest.