Europcar Burgos - Alquiler de Coches - Burgos, Burgos

Domi Omi

BE CAREFUL. Remember to take photos when you take the car because they will try to steal your money, especially if you do not purchase an insurance with them.
They charged me 240€ for a small scratch in the mudguard (of course it is in plastic and is not possible to repair it so they can charge you more). Honestly I don’t mind because I bought a private insurance with booking, but I am sure the scratch was already there.

It’s a shame that a multinational like Europcar rely on these chicken thieves.
I’m used to take many rents for my job and my trips, but I have never received such a bad service neither in Jordan or other poorer countries. Avoid if you can

Paul B

Charged twice for the same rental and only refunded after we complained. Charged for extra cleaning, even though the car was returned in near-perfect condition and we had paid extra on the insurance to cover all eventualities. Appalling. Avoid.

John Bishop

We had very good service and a good price from Europcar in Burgos. We had a minor problem with the car but they exchanged it without a problem. Friendly and helpful staff.

João Guarda

Top service, fast and reliable. Amazing staff and vibes. I recommend!

István Géza Rácz

It was an easy rental. Absolutely hassle free.
Christina was really kind.

Bruno Costa

Very friendly

ana belen hervias

Mala atención en general,no se facilito un horario ni lugar para entregar la llave( se podía entregar la llave más allá de las 19h pero en un buzón dentro de una estación de tren que cerraba a las 22h,lo lógico hubiera sido poner el buzón por fuera,por si ocurría cualquier incidencia como me pasó a mí). Me parecen abusivos los precios del seguro, querían cobrarme 1200 euros por 6 días y sino te cuentan una milonga pagas 200 pavos más por un seguro que no te cubre casi nada... y muy mala explicación de las coberturas. El personal fue incluso borde explicando los conceptos,que yo no había entendido bien por internet ...en fin que no volveré a repetir experiencia,de lo peor que me he encontrado,excepto por el vh en si que funcionaba bien y la limpieza excelente

Paola P

Já aluguei carros diversas vezes na Espanha e esta seguramente foi a pior experiência de todas.
O seguro adicional que te oferecem na oficina é praticamente obrigatório, se você não o contratar durante a devolução encontrarão alguma maneira de te tirar dinheiro e conseguirão. Sem contar o péssimo atendimento da funcionária que nos atendeu durante a devolução, mau humor e má vontade de parecer agradável o tempo todo.
Péssima experiência nesta unidade da Europcar. Uma lástima.