Mall Management Office - Raleigh, North Carolina

jeff gross

new to the NC and the mall and not knowing the hours, i arrived at 7:50. i planned to have a chik- filet. i asked chik filet mngr if i had time to make the purchase and sit down to eat it before mall closed? he said yes. i then tried to confirm that and asked one of the nearby dining room maintenance folks the same. he said yes as well. so i made the purchase and sat, and while taking a bite of my grilled chicken sandwich a mall security lady/person/africanamerican stood over me and barked at me that “you need to leave, we’re closed”. i’m a white 72yo and retired professional, not a threatening person. i tried explaining having previously gotten the ok from both mall employees. but she got angry and barked again in a threatening way at me to leave NOW. rather confrontative. i asked for her mngr. i got a face and eye roll as she walked away barking something under her breath. next head of security, a muscle bound african-american threateningly/confrontatively stood OVER me w chest out and clenched fists, loudly barks “what’s your problem”? exactly the same provocative confrontative manner as the security lady. . i informed ill leave after i finish my sandwich. he threatened to call RPD. (all bc of trying to finish my chick filet sandwich). i asked his name as no name tag/badge. he refused! imo plainly RACiST BULLYING ABUSE! mall security was closed at this time. btw a few other folks still eating, AND customers still entering the mall. RPD sooo…unnecessarily arrived. this took 2 officers off the streets where they would be far better serving folks. Turns out the officer grew up in same home town i practiced medicine (now retired). he essentially agreed w me about the poor manner demonstrated by mall security personnel. we said gnight and that i’ll file complaints w mall management tomorrow. sad sad hiring/training of mall security personnel:( a stain on the image of Crabtree Mall! shame on you! dr jeff

nelson nunez